Retrieve your Credentials

In case of loss of your credentials, you will need to follow the steps below, in order to retrieve them:

  1. Enter > Press the button "Log In" > Press the green button "Log In" at Yuniverse.
  2. Press "Retrieve your password"
  3. Fill in the form with the email you declared during your registration.

  4. Press "Send".
  5. In a few seconds, you will receive an email with your current username and a link. Press on the link and declare a new password.